Extra Chicken

Yes! Dogs have evolved over millennia to digest raw meat: it’s in their genes. They can safely consume raw meat because their stomach acid is much more acidic than ours. 

Dogs are actually omnivores, not strict carnivores, and fruits and vegetables are essential to your dog's diet. Produce like apples, berries, broccoli, and carrots are a great source of vitamins and minerals.

No, grains do not provide much nutritional value and are not species-appropriate for dogs. They’re typically included in commercial kibble because they’re a cheap source of calories. But they are not necessary!

During the transition to raw, it’s normal to notice some changes. 

Most customers report that their dogs’ bathroom habits change. At first, you may see some diarrhea, but this should normalize in about a week. Afterwards, you’ll likely see that your dog’s poo is smaller, firmer, and less smelly!

Yes, this is totally normal! Raw dog food contains a higher percentage of moisture than kibble, so it’s natural for dogs to drink less water when eating a 100% raw diet.

No problem! We have a whole page dedicated to helping you understand why a raw diet is the healthiest way to feed your dog. Have a look, and if you still have questions, please contact us.

Why Raw Is Better 

We carefully source our raw meats, fish, fruits, and vegetables from local farmers and vendors here in Canada. We’re dedicated to nutrient-dense, high-quality ingredients, and all Canino food is 100% hormone and antibiotic free.

We ensure maximum cleanliness, food safety, and quality all along our supply chain. Canino meals are minimally processed in a certified human-grade facility, where our raw ingredients are roughly ground, packaged, and frozen.

We use minimal packaging. Each Canino block comes packaged in a plastic bag, which is curbside recyclable once washed. Your delivery comes in a recyclable/compostable cardboard box.

If stored properly, Canino raw dog food will keep for 6 months in your freezer.

Each block is about ¾ lbs (340 g) in weight and roughly 14 fl oz (418 mL) in volume. 

According to customers, it’s easy to fit a 40 lb box of Canino in the freezer by distributing the easy-stack blocks as necessary.

Canino is made with 100% human-grade ingredients, so please use the same basic food safety and hygiene practices you use with the raw meat you buy for your own family:

Wash your hands after handling.

If you use utensils or equipment to serve Canino, wash, rinse, and sanitize it properly.

Great question. Once the food is ingested, there may be traces of food left on your dog’s tongue or in his mouth. However, his saliva produces immune molecules known as capnocytophaga canimorsus, which help prevent the spread of harmful bacteria or pathogens. This means you can get right back to getting kisses from your pup!

Freezing is one of the safest ways to store raw dog food. Many microorganisms, yeasts, mould, and parasites are killed when frozen below 0°.

Freezing inactivates bacteria, but once thawed, they become active again and the thawed food should be treated the same way as any fresh perishable food in order to limit the risk of food-borne illnesses.

Nope! Canino is designed to be thawed and served directly. Cooking destroys many of the food’s naturally-occurring nutrients (especially water-soluble vitamins), so we advise against cooking your raw dog food.

We recommend thawing Canino for about 6-8 hours in the fridge. But if you forget to take your blocks out of the freezer in time, you can safely thaw them (still sealed in the bag) in lukewarm water for 10-20 minutes until soft.

Yes! Canino is appropriate for every stage of life.

Some of our customers choose to feed their dogs a split diet. However, many dogs struggle with digesting a split diet, as kibble and raw food require different levels of stomach acidity. That’s why we always recommend feeding 100% raw!

We deliver Canino directly to your doorstep throughout the Montreal metro area.

Upon placing your order, you’ll be notified about where you fall on the delivery roster. On the day of delivery, you’ll be notified again with a precise time to expect your order.

If you can’t be home when your order is delivered, we’ll leave it at the door when possible. If your order can’t be left at your door, please contact us ahead of time to make alternate arrangements. Orders can be delivered to you at work or to a secondary address. 

If you live in an apartment and can’t be home for delivery, we can leave your order with a neighbour or concierge. Please call us at (514) 715-3663 to provide us with their contact information.

If you have any additional questions, please contact us. We’ll do our best to accommodate you!

At this time, we don’t offer a pick up option. But stay tuned, it’s in the works!